Information Technology (IT)/software applications are essential in a digital world and all office workers need this skill and knowledge in their daily lives.

The use of IT software requires practical, theoretical and even mathematical knowledge, as well as initiative, problem solving abilities and enthusiasm.

It is a fast moving area and professionals need to keep up to date with the latest software and methods.

Knowledge of word processing programs, databases, spreadsheets and presentation software is essential.

Professionals in this area also need to be able to plan, be aware of acknowledged industry standards, link data across programs and create voices, video and animation files.

Fast Facts

British Telecom is one of the largest telecommunications services companies in the world and has operations in more than 170 countries.
Source: British Telecom

Currently British Telecom is responsible for approximately 28 million telephone lines in the UK.
Source: British Telecom

Featured Competitor

Stacy DuBois

Nation: Canada
Competition: 2009
Skill: IT/Software Applications

What next after WorldSkills?

I'm looking forward to the opportunities, benefits and rewards in my future career, be that as an entrepreneur, an information management specialist or perhaps a project manager.

Results

Gold Medal	Silver Medal	Bronze Medal
Wai Kuan Chow Singapore	Paolo Bueno Brazil Yun Cheol Ha Korea